What are you saying when you’re not saying anything? And what are they hearing? Resilient people hear differently than those who struggle. It begins with differences in the way they engage in relationships as well as the way they perceive and respond to challenges. Participants in this session will gain better understanding of the roots of these differences and how they permeate the culture and climate of any group or organization. Then they will be introduced to simple strategies that will allow all members of these communities to resonate more fully with each other, regardless of their position or role.
